Reviews for MINT dentistry

Filter2 Reviews  
3.0
DAPI
Review from A.F.  |  Source: Google  |  May 04, 2017

I've had many cleanings throughout my entire life and this was by far the worst painful experience I've ever had with a dental hydientist cleaning. She was impatient, her demeanor was awful and she seemed not to care that I was jumping and saying ouch every few secs. This was not a deep cleaning and I've never had many issues with my gums. Her response was that I should have told her ...uh my mouth was wide up with tools inside...seems she should have read my language...then she says I have gengivits...but I had just saw the doctor and she said absolutely nothing about a gum disease. So I requested for the doctor to come back in to educate me and as soon as she walked in her first line was that I STAND BEHIND WHATEVER MY HYGENTIST SAYs....but your the one with the license to diagnose. It was horrible. Mint dentistry ...is actually a great relaxing place. The entertainment was awesome the rooms were very relaxing and I got to watch Hulu. So with that being said I'll never visit the Lancaster location until they have a new dentist that's confident in her own diagnosis ...they do have another hygentist but I don't want that negative energy of the company working in my mouth. Cedarhill your up next and I pray that my experience is much better.***update****Andrew, a rep from Mint gave me a call in regards to my concern...let's just say I'm satisfied with the symphathy and concern he had. He reassured me of the steps to move forward so that ''tis doesn't be the experience for someone else. I really appreciate customer service "Good Customer Service". I'll definitely be returning to Mint again just a new location. They are by far still one of the best dentist offices I've been to in regards to it all. Thank you Dr. Harrison and Andrew. More

3.0
DAPI
Review from A.F.  |  Source: Google  |  Mar 28, 2017

I've had many cleanings throughout my entire life and this was by far the worst painful experience I've ever had with a dental hydientist cleaning. She was impatient, her demeanor was awful and she seemed not to care that I was jumping and saying ouch every few secs. This was not a deep cleaning and I've never had many issues with my gums. Her response was that I should have told her ...uh my mouth was wide up with tools inside...seems she should have read my language...then she says I have gengivits...but I had just saw the doctor and she said absolutely nothing about a gum disease. So I requested for the doctor to come back in to educate me and as soon as she walked in her first line was that I STAND BEHIND WHATEVER MY HYGENTIST SAYs....but your the one with the license to diagnose. It was horrible. Mint dentistry ...is actually a great relaxing place. The entertainment was awesome the rooms were very relaxing and I got to watch Hulu. So with that being said I'll never visit the Lancaster location until they have a new dentist that's confident in her own diagnosis ...they do have another hygentist but I don't want that negative energy of the company working in my mouth. Cedarhill your up next and I pray that my experience is much better. ***update**** Andrew, a rep from Mint gave me a call in regards to my concern...let's just say I'm satisfied with the symphathy and concern he had. He reassured me of the steps to move forward so that ''tis doesn't be the experience for someone else. I really appreciate customer service "Good Customer Service". I'll definitely be returning to Mint again just a new location. They are by far still one of the best dentist offices I've been to in regards to it all. Thank you Dr. Harrison and Andrew. More

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