Kadam and Crystal were amazing! Very tentative, asked me important questions, and made me feel so comfortable. I’ve been a patient here for more than 2 years and I love it here!
Absolutely excellent experience from beginning to end. I needed to get two broken front bottom teeth (yikes!) fixed in a short timeframe for a wedding event (ahh!) and it was MINT Heights to the rescue. They put a rush on my temporary crowns and did a beautiful job putting them in. I felt like a million bucks with a complete smile, even if the crowns were temporary. Today I went back for the permanent crowns and am BLOWN away by the quality of the crowns (they are a perfect match- wow wow wow). I cannot even tell they aren’t real teeth, both in how they look and how they feel- which tells you how good of a job they did. Customer service was unparalleled. From Joshua at the front desk helping accommodate me for appointments to the dentists and hygienists. Juanita, you were AMAZING. I could tell how much you care about your patients and the quality of their care. I am so bummed I can’t remember the first dentist who helped prep and design the crowns, but he was 10/10 awesome. The final dentist I had today, Dr. Dangtran, thanks for the laughs and for doing such an impeccable job making sure the final crowns were perfect. You knocked its out of the park! All in all, I HIGHLY recommend this location. I am so grateful I chose to come to them and will return whenever needed. :)
I don’t know what the hell the CEO of Mint Dentisry is doing to make the staff provide excellent customer service consistently but whatever it is, he needs to bottle up his magic and sell it to other business owners for a discount so they’ll be enticed to buy it to get their employees to treat people like the staff does at MD. Nowadays it’s a challenge to go into an establishment to get consistently good customer service from everyone. However, each time I go to MD, the staff is always pleasant, some are super nice and friendly but at minimum I’ve always had a pleasant interaction with the staff. Unlike my former dentist office used to do for 15 years (ie G.E.D.), I have not been severely overcharged although I have always had pretty good insurance. I’ve not received any outlandish back billing like I’d get from GED. Every time i go to Mint dentistry and check out, Im always waiting for them to ask me to pay some high price for this, that, or the other because for 15 years this is exactly what my former dentist staff would do at checkout despite the fact I’ve always had insurance. To date it hasn’t happened here and I’ve been going almost a year. All i can do is thank my former dentist office for going down hill over the years and the Mint denistry CEO for bombarding the radio station I listen to with constant advertisements because if my dentist office hadn’t gotten so bad that I got sick of them and knew I needed to change and I didn’t constantly hear the Mint denistry commercials, I never would have left G.E.D. especially since it’s right down the street from my house. But so glad i made the switch. Only wish I’d done it sooner because I could’ve said hundreds of dollars in my pocket and some headaches by simply making the switch.
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901 Main, Suite 7100,
Dallas, TX 75202