The location was very nice and I had a more than pleasant visit!!! It was a bit difficult to find if you've never been there before, but we ended getting there! I felt welcome as soon as I walked in, it definitely was not your typical dental office. I came in interested in braces and the different options I might have for my son in regards to them. I feel like i wasn't shorted one single detail. The young lady Bridget (sp?), was very helpful in explaining the different options. I felt so good about the process that we felt we had no choice but to start that day! Once my son got back, it seemed as if the initial process was very time efficient. I know nothing about the process of putting braces on, but I figured it would've taken much longer! That was a huge factor for me, it seemed the staff cared about me and my time, which you don't get most places. They made us feel like we were the number one priority! According to my son, Jenna was simply outstanding, he said has ever felt so comfortable in a dental office. (And this HUGE, because this boy fears the school nurse) lol. He went on and on about how nice and "cool" she was and she made him feel good about being there. I think this is a huge testament to her outstanding customer service. When I spoke with her, I could instantly tell that he didn't just maybe have a crush, she was so informative and made sure he knew how to take care of his new hardware, I think she made him very aware of how to take care of them and he now knows what to eat and not to eat! So hopefully he listens and we only have to come in for our scheduled appointments. Overall it was a outstanding experience, I will be telling anyone and everyone I know about Orthodontics at Mint, and I will definitely be bringing my other children in for braces when it is their turn!!! Thanks Mint! Thanks Jenna!!!
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